Description

What we are doing: Updating the CLP Production Platform Release contains updates for the following: * increasing egress traffic capacity for high availability Users affected: All Connected Life Platform users How this affects you: There is the potential for an intermittent outage, that could last up to 2 minutes. During this time, end-users would not be able to authenticate and the CLP would be unavailable. Active authenticated users would remain online.

Components

Connected Life Platform, Roaming Hub Authentication Services

Locations

Cloud Services

Schedule

November 5, 2025 11:00AM - November 5, 2025 2:00PM EST
November 5, 2025 4:00PM - November 5, 2025 7:00PM UTC

Description

What we are doing: Config Change Systems affected: - Roaming Hub Public Entrypoint - CLP Radius Proxy Module Users affected: - Roaming Hub partners - Hotspot operators providing Wi-Fi access through Roaming Hub How this affects you: This is a low-risk code deployment that has been validated in staging, and is ready for production. No downtime is expected. If any issues arise, we will roll back the release.

Components

Roaming Hub Authentication Services

Locations

Cloud Services

Schedule

November 5, 2025 12:00PM - November 5, 2025 1:00PM EST
November 5, 2025 5:00PM - November 5, 2025 6:00PM UTC

Description

What we are doing: Config Change Systems affected: - Roaming Hub Public Entrypoint - CLP Radius Proxy Module Users affected: - Roaming Hub partners - Hotspot operators providing Wi-Fi access through Roaming Hub How this affects you: This is a low-risk code deployment that has been validated in staging, and is ready for production. No downtime is expected. If any issues arise, we will roll back the release.

Components

Roaming Hub Authentication Services

Locations

Cloud Services

Schedule

November 3, 2025 8:30PM - November 4, 2025 1:30AM EST
November 4, 2025 1:30AM - November 4, 2025 6:30AM UTC